About Us

Praveen Chand – Visionary Leader in the Indian BPO Industry

Introduction

Mr. Praveen Chand is a trailblazer in the Indian BPO sector, celebrated for his journey from a humble entry-level Call Agent to the founder of a thriving BPO company that has stood strong for nearly two decades...

Over the past 20+ years, he has held pivotal positions, including Floor Manager and Operations Head, in esteemed organisations such as Net Vision, E Source, and Kashyap Radiant...

Achievements & Inspiration

  • Started BPO career as a Call Agent and rose to senior roles.
  • Running his own BPO company for the past 18 years.
  • Mentored agents who grew into leadership roles.
  • Awarded Best Young BPO Industry Achiever (2012).
  • Icon of The Year Award – Next 24 TV (2025).
  • Emerging Achiever of The Year – News 7 TV (2025).

Q & A with Praveen Chand

Q. How is Saffron Solution using technology?

“We adopt automation, AI tools, and CRM systems to enhance speed, accuracy, and client satisfaction…”

Q. What sets your BPO apart?

“Our unwavering commitment to quality, transparency, and value makes us a trusted outsourcing partner…”

Q. How do you maintain quality while scaling?

“We research local challenges, adapt strategies, and invest in talent and technology for sustainable growth…”

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